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Privacy Policy


Last Updated: July 11, 2012

Diamond Council of America, is committed to protecting your privacy. This Statement of Privacy applies to the Diamond Council of America company website such as www.diamondcouncil.org, etc. and governs data collection and usage. By using the Diamond Council of America websites, you consent to the data practices described in this statement.

Collection of your Personal Information


Diamond Council of America collects personally identifiable information, such as your e-mail address, name, home and/or work address and/or telephone number. For certain e-commerce activities, such as processing orders, we also request credit card or other payment account information, which may be maintained in encrypted form on secure servers. Diamond Council of America also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by Diamond Council of America. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Diamond Council of America for the operation of the site(s), to maintain quality of the site(s), and to provide general statistics regarding visitor use of Diamond Council of America websites.

In the event that you contact us for customer support through the website(s), we may also request that you provide additional User Information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide customer support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to customer support, and/or information drawn from such communications, for statistical and/or reference purposes.

Diamond Council of America encourages you to review the privacy statements of websites you choose to link to from Diamond Council of America so that you can understand how those websites collect, use and share your information. Diamond Council of America is not responsible for the privacy statements or other content on websites outside of the Diamond Council of America family of websites or the use of your information by such outside websites.

Use of your Personal Information


Diamond Council of America collects and uses your personal information to operate the Diamond Council of America website and deliver the services and products you have requested. Diamond Council of America may also use your personally identifiable information to inform you of other products or services available from Diamond Council of America and its affiliates. Diamond Council of America may also contact you via surveys to conduct research about your opinion of current services or of potential new services.

Diamond Council of America does not sell, rent or lease its customer lists to third parties. Diamond Council of America may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Diamond Council of America may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Such third parties are prohibited from using your personal information except to provide these services to Diamond Council of America, and they are required to maintain the confidentiality of your information.

Diamond Council of America does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.Diamond Council of America keeps track of the websites and pages you visit within Diamond Council of America, in order to determine what Diamond Council of America products & services are the most popular. This data is used to deliver customized content and advertising within Diamond Council of America to customers whose behavior indicates that they are interested in a particular subject area.

Diamond Council of America websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on www.diamondcouncil.org or the site(s); (b) protect and defend the rights or property of Diamond Council of America (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of Diamond Council of America sites, or the public.

Use of Cookies


The Diamond Council of America family of websites use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Diamond Council of America pages, or register with Diamond Council of America site(s) or services, a cookie helps Diamond Council of America to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Diamond Council of America website, the information you previously provided can be retrieved, so you can easily use the Diamond Council of America features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Diamond Council of America services or websites you visit. If you provide Diamond Council of America with user information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records and
  • To opt out of being solicited by this website or third parties

If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while we verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the Diamond Council of America website. To exercise any of these rights, please contact us at info@diamondcouncil.org.

Security of your Personal Information


No method of safeguarding information is 100% secure. Diamond Council of America uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Diamond Council of America secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Diamond Council of America will occasionally update this Statement of Privacy to reflect company and customer feedback. Diamond Council of America encourages you to periodically review this Statement to be informed of how Diamond Council of America is protecting your information. When such a change is made, we will update the "Last Updated" date above.

Enforcement of this Privacy Statement


If you have questions regarding this statement, you should first contact us at info@diamondcouncil.org. If you do not receive acknowledgement of your inquiry or we have not addressed your inquiry to your satisfaction, you should then contact us at 877-583-5669.

To Unsubscribe From Diamond Council of America


You may unsubscribe from Diamond Council of America marketing communications by clicking on the "unsubscribe" link located on the bottom of the company's emails, or by Unsubscribing Here. Additionally, you may unsubscribe by contacting Diamond Council of America Support at 1 (877) 283-5669.

Contact Information


Diamond Council of America welcomes your comments regarding this Statement of Privacy. If you believe that Diamond Council of America has not adhered to this Statement, please contact Diamond Council of America at info@diamondcouncil.org. We will use commercially reasonable efforts to promptly determine and remedy the problem. Diamond Council of America is located at 3212 West End Avenue, Ste. 400, Nashville, TN 37203. We can be reached by phone at 1 (877) 283-5669.

 
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The Diamond Council of America is accredited by the Distance Education Accrediting Commission (formerly the Distance Education and Training Council – DETC). The DEAC is recognized by the U.S. Department of Education (USDE) and the Council for Higher Education Accreditation (CHEA).

Distance Education Accrediting Commission – 1601 18th Street, N.W., Suite 2 – Washington, D.C. 20009 – Phone (202) 234-5100; Fax: 202-332-1386

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